Shipping Policy

Last updated: October 2025

Thank you for shopping with The Kawaii Cove!
We’re excited to send your order your way. Please read our shipping details below before completing your purchase.

Where We Ship

We currently ship to:

• European Union 🇪🇺

• North America 🇺🇸🇨🇦

• Parts of Oceania (including Australia and New Zealand) 🌏

We’re working to expand our shipping zones in the future.

Processing Time

All orders take 1–2 business days to process before shipping.
Once shipped, you’ll receive a tracking number via email.

Estimated Delivery Time

Average delivery time is around 10 business days after processing.
Shipping times may vary depending on your location, local customs, or postal delays.

Please note that these are estimates, not guarantees.

Shipping Costs and Tariffs

We offer free worldwide shipping on most orders.
However, in some regions, customs duties, import taxes, or local tariffs may apply.
These charges are determined by your country’s regulations and are the responsibility of the customer.

Order Tracking

Once your order has shipped, you’ll receive a tracking link by email.
If you haven’t received your tracking details within 3 business days, please check your spam folder or contact us.

Lost or Delayed Packages

If your package is delayed beyond the estimated delivery window, please contact us at umbli2025@gmail.com.
We’ll do our best to help locate your order and assist with any issues.